We will begin sending offers out to undergraduate students with an unconditional firm offer at the end of this month. As well as this, we have sent offers to international postgraduate students who applied for accommodation up until Monday 11 June. If you are unhappy with your offer, then please see below for what to do:
Am I guaranteed one of my top preferences?
Within our Accommodation Guarantee we are able offer a bed space within our residences, however, we are unable to guarantee that an offer will be one of your top preferences or an on-campus room. If you have received an offer that is not one of your preferences then this is likely to be because we have a number of residences where the volume of applications exceeds the number of rooms available. Your application will have been considered for your top preferences, however, if the rooms have already been allocated to other students we will then send you an offer for the next available residence/room type which closest matches the preferences you gave. If you wish to discuss the offer made to you, please contact us on 0300 555 0444 or by emailing: sid@exeter.ac.uk.
Please remember that applications from international postgraduate students are dealt with on a first come, first served basis.
Note: For 2017/18 out of the students who applied for accommodation 80.5% received one of their top four preferences.
If I don’t get my top preference, who will I be living with?
If you have not been given or do not get sent an offer for one of your top preferences then please do rest assured that we will have spent time trying to match you with other students who share the same interests and preferences as you. For example, if you have advised us that you are interested in music, drama and reading then the likelihood is that you will have been placed in a flat with other students who also mentioned some of these interests. To find out more about how we allocate rooms, please see our Room Allocation Procedure.
Do you wish to move rooms?
We always recommend arriving to your accommodation in September, settling in and getting to know the people you are with. The team from the Accommodation Office are available to talk to at our drop-in sessions in the Forum, which run Monday-Friday throughout term time, and if after a couple of weeks you still wish to move then we will look to accommodate this (subject to availability and priority). Please see our website for further information.
If after reading the above information, you still wish to move room or be considered for an alternative residence, then please do the following in order to be added to our waiting list. Please note that if you reject your offer then we may not have the availability to be able to accommodate you in an alternative residence which means you may need to consider private housing:
- In order to be guaranteed your current offer, at the very least, our advice is that you accept the current offer of accommodation and pay your £300.00 accommodation deposit. Please read our cancellation policy in advance.
- Once you have accepted the offer and paid your deposit please email: sid@exeter.ac.uk with the word ‘Accommodation’ written in the title. Within the email, please notify us that you have accepted your offer and wish to be placed on the waiting list. Please include one or two residences that you wish to be considered for.
- We will then respond to your email, advising you that your details are on our waiting list. Please note that we are unable to guarantee if a room move will be available.
- If we are able to move you to an alternative residence, we will contact you prior to your arrival. If you wish to move still then we will send a new offer of accommodation.
We run a waiting list for requests to move that are received prior to Arrivals Weekend (15-16 September). We then start a new waiting list from Freshers Week, and you would need to contact us again if you wanted to move rooms after your arrival.
Our ‘how to’ videos:
Don’t forget that we have created a number of step-by-step videos from activating an accommodation account, to accepting an offer of accommodation. Take a look at these videos on our website. We recommend that if you are experiencing any problems with applying that you view these videos first to see if they answer your questions.
Accommodation Catherine