{"id":3421,"date":"2025-05-08T10:26:39","date_gmt":"2025-05-08T10:26:39","guid":{"rendered":"https:\/\/sites.exeter.ac.uk\/digitalbuzzuoe\/?p=3421"},"modified":"2025-05-08T10:26:39","modified_gmt":"2025-05-08T10:26:39","slug":"careers-in-product-management2","status":"publish","type":"post","link":"https:\/\/sites.exeter.ac.uk\/digitalbuzzuoe\/careers-in-product-management2\/","title":{"rendered":"Careers in Product Management: Zoe and Eve’s Career Journeys"},"content":{"rendered":"\n

To celebrate\u00a0World Product Day 2025 (21 May)<\/a>, we\u2019re highlighting the people behind the role in the University of Exeter\u2019s Digital Transformation Division. Our team of Product Managers bring together a diverse group of professionals who each took a unique path into Product Management, but they all share a common passion for solving problems and creating better experiences for colleagues and students.<\/p>\n\n\n\n

Product Management is a strategic role at the intersection of users, technology, and organisational goals. Product Managers (PMs) are responsible for understanding user needs, defining problems, shaping solutions, and working collaboratively with a wide range of teams to bring them to life.<\/p>\n\n\n\n

Last week we shared insight into Carla and Allan’s journeys to becoming Product Managers at the University of Exeter<\/a>, and this week we are focusing on Zoe and Eve’s career paths to their current roles in Product! <\/p>\n\n\n\n

<\/div>\n\n\n\n

Our Product Management Career Journeys<\/h3>\n\n\n\n

Zoe – Product Manager<\/h4>\n\n\n\n
\"\"<\/figure>
\n

“I started my career as a Data Analyst for a data analytics start-up. After a few months working on data entry, improvement and organisation, I progressed into a Project Management role which utilised my organisational and planning skills. I kept close to the core product, owning and managing the company\u2019s Cloud database, running programmatic analysis of that database and managing the database\u2019s client-facing frontend, all of which helped me to gain a deep understanding of the product and our user\u2019s needs.<\/p>\n<\/div><\/div>\n\n\n\n

Project management plays a key part in any product role, and this experience prepared me well for my next position as a Product Owner at a software company. My initial focus in this role was to establish a new product development and release process with the company\u2019s CTO. As part of a cross-functional team, I managed incoming requirements from multiple streams, working closely with developers, testing and support to ensure that user needs and requirements were incorporated into our day-to-day and longer-term product plans.<\/p>\n\n\n\n

I love the variety of product management. While core tasks like backlog management, task triage and stakeholder communication are common, no two roles are the same. For example, alongside core responsibilities, I\u2019ve been heavily involved in the improvement of a variety of user-facing processes (including user onboarding, customer support and product release) and in the creation of user-facing product training material. Product management is a great avenue if you\u2019re interested in a varied job working across multiple teams, if you\u2019re passionate about user experience and keen to develop skills in clear information communication.”<\/p>\n\n\n\n

<\/div>\n\n\n\n

Eve – Head of Product<\/h4>\n\n\n\n
\"\"<\/figure>
\n

“My journey into Product Management definitely wasn\u2019t a straight line. After studying Psychology at uni, I joined Vodafone\u2019s Graduate Scheme, excited to figure out what makes people tick in a business setting. My first placement in \u2018Go To Market\u2019 wasn\u2019t quite the dream start\u2014I hated it, to be honest! But things turned around when I moved into the Digital team to support eCommerce, where I discovered the world of CRO (Conversion Rate Optimisation). Testing, learning, and constantly improving digital experiences based on real data just made so much sense to me!<\/p>\n<\/div><\/div>\n\n\n\n

From there, I worked on end-to-end customer journey design in a Customer Experience role and then moved into Digital Care, redesigning support content and digital help journeys. All of it fuelled my obsession with creating seamless, user-focused experiences. That\u2019s when I found Product Management and knew it was where I wanted to be.<\/p>\n\n\n\n

I threw myself into learning all things Agile\u2014Kanban, SAFe, Scrum\u2014and moved into Product Owner roles across Web, App, and Chatbot platforms. I loved the breadth of knowledge around different technologies this gave me. But after a while, I knew I\u2019d hit a ceiling and needed a new challenge to develop the skills I needed to grow into people management and strategic leadership.<\/p>\n\n\n\n

Next I became a Lead Digital Journey Manager, overseeing a strategic roadmap without my own dev team. It was a totally different way of working and a brilliant learning curve. I\u2019m a big believer that career growth isn\u2019t always a straight line\u2014often it\u2019s about stepping sideways to learn something new.<\/p>\n\n\n\n

Now, as Head of Product here at the University, I get to lead an amazing team and help shape the digital experiences of our colleagues and students. It\u2019s exciting, it\u2019s meaningful\u2014and best of all, we\u2019re just getting started.<\/p>\n\n\n\n

Product Management is a growing and rewarding profession \u2013 if you are someone that thrives on collaboration, has a natural curiosity, and enjoys continuous learning, Product Management might be the career for you.”<\/p>\n\n\n\n

– Written by Zoe Allen, Product Manager<\/strong> and Eve Carney, Head of Product<\/strong><\/p>\n\n\n\n

<\/div>\n\n\n\n

Find out more about what we have coming up this month to celebrate World Product Day 2025.<\/a><\/p>\n\n\n\n

Take a look at our 2030 Digital Strategy.<\/a><\/p>\n\n\n\n

Read our previous blog post to learn about Carla and Allan’s career paths to product management.<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

To celebrate\u00a0World Product Day 2025 (21 May), we\u2019re highlighting the people behind the role in the University of Exeter\u2019s Digital Transformation Division.<\/p>\n

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