Name of Student: Zeke
Job Title: Service Desk Intern
Description of Organisation:
Timewade is an IT support and solutions company based in Exeter with over 40 years of experience. They specialize in providing expert-managed IT services to small and medium-sized enterprises (SMEs) in the South West region. Their offerings include technology consultancy, support, strategy development, digital transformation, and artificial intelligence integration.
What was your biggest achievement on your internship?
My biggest achievement during the internship was the increased confidence within the workplace.
Were there any challenges and how did you overcome these?
I found it challenging to understand all the IT details as I come from an engineering background, however the team really helped me understand everything just by asking questions.
Would you recommend this internship scheme to other students?
Yes, I would highly recommend the A2i internship scheme to other students. It was incredibly helpful, particularly the travel bursary, which enabled me to commute to the office. As someone who doesn’t drive, my public transport expenses quickly added up, so the financial support made a significant difference.
If you would like to find out more about the A2i scheme, you can contact the team via a2i@exeter.ac.uk. You can also visit the student and employer facing webpages here.